Car recovery
A breakdown, accident or non-running vehicle can need different recovery equipment. Tell us where the vehicle is, where it needs to go and whether it rolls so the request includes the right details.
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What does it cost?
Standard recovery starts with a £80 call-out plus £2.75 per loaded mile for the 3.5t truck class. The 7.5t class is £100 plus £3.75 per loaded mile. These are base rates, not a quote for every job.
Night and other applicable extras are shown in the itemised quote. A price does not guarantee immediate dispatch.
See pricing and supplementsWhat to have ready
- Exact pickup and destination, including the entrance and direction of travel.
- Registration, vehicle details and whether it rolls, steers and has accessible keys.
- Any accident damage, off-road position, electric drivetrain or access restrictions.
Recovery or roadside help?
If the problem is a flat battery, tyre or lack of fuel, a roadside service may be appropriate. If the vehicle cannot be made mobile, recovery moves it to your chosen destination. Select the problem first rather than assuming every breakdown needs a tow.
What changes the price?
Loaded distance, truck class, accident recovery, non-rolling wheels, electric vehicles, motorway location and time of day can affect the total. Check the itemised quote before payment. A registration lookup may need you to confirm missing model or size information.
Who carries out the job?
TowMate arranges the booking with an independent recovery partner. A quote is not confirmation that a driver has accepted. Allocation and arrival depend on a suitable partner being available; follow the booking status for updates.
Before requesting roadside help
If there is immediate danger, call 999. For a breakdown on a motorway or another high-speed road, follow the official guidance before using the booking flow.
Read the Highway Code breakdown guidance