Question 1

How quickly can you get to me?

Accepted Answer

Typical arrival is 25–45 minutes in urban areas and 45–70 minutes on motorways or rural roads. You'll see a live ETA once a partner accepts.

Question 2

How much will it cost?

Accepted Answer

Roadside jobs are fixed price (e.g. Jump start £49). Recovery is £60 callout plus £2.50/mile after 10 miles. All prices include 20% VAT.

Question 3

What payment methods do you accept?

Accepted Answer

Card, Apple Pay and Google Pay. You're charged immediately when your request is confirmed.

Question 4

Do you operate 24/7?

Accepted Answer

Yes — partners are on call around the clock, seven days a week, across the UK.

Question 5

How are the drivers verified?

Accepted Answer

Each driver's insurance and vehicles are manually verified before becoming a partner.

Get roadside help now